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Please
read these Terms of Business thoroughly. Any work carried
out by Angel Digital is based on the understanding that
these Terms are understood and accepted by the customer.
The placing of an order implies acceptance of these terms
and conditions.
All jobs need to be placed through the on-line ordering
system. Once a job has been submitted, payment will be
taken and the job will commence. A customer can only cancel
a job by contacting Angel Digital direct and before any
work has taken place. In this instance a refund will be
given. If any work has started, the job will commence
and no refund will be given.
Angel Digital aims to fulfil the order with due care and
attention and based on the information and files provided
by the customer.
It is the customers’ responsibility to provide files
that are ready to print. Any files provided by the customer
for an order will be used on the basis that the customer
is aware of image resolutions and file sizes. Guidance
is provided by Angel Digital on the website and can be
obtained by contacting Angel Digital. Angel Digital will
not perform any enhancements such as dust & scratch
removal to customer files.
Any files that are not at the correct size will be re-sized
by Angel Digital according to the size ordered and this
re-sizing may include cropping of images. Where this may
occur Angel Digital will crop the image according to professional
judgement, based on the type of image provided.
Should any problems arise, the customer needs to contact
Angel Digital to discuss the matter further. Angel Digital
shall be entitled to sub-contract any service it agrees
to perform.
Angel Digital reserves the right to alter prices without
notice. Work carried out, whether preliminary, experimentally
or otherwise, at the customer's request, will be charged
accordingly.
Delivery to the customer will be by the most affordable
means for that item and this charge is payable by the
customer. Delivery will be by one of the following means:
Royal Mail, Parcel Force or Courier. Any items that are
received damaged, the customer must contact Angel Digital
within 24 hours of delivery for compensation to be claimed.
Due to different screen profiles and printer profiles
Angel Digital do not guarantee colour matching. Reproduction
of colour will be deemed faithful at the discretion of
Angel Digital, whose decision will be final.
All stated print and trim sizes are nominal and Angel
Digital will accept no liability for minor variations
in size.
Without prejudice to other remedies, Angel Digital shall
in respect of all unpaid debts due from the customer,
retain title to the goods until such debts are paid. In
the event of a customer being unable to pay debts, Angel
Digital may recover the goods, which are its property
by virtue of this clause by means it deems necessary.
The costs of recovering the goods will be passed onto
the customer.
Angel Digital shall not be required to print any matter,
which in its opinion is or may be of an illegal, immoral
or libellous nature. Angel Digital shall be indemnified
by the customer in respect of any claims, costs and expenses
arising out of any libellous matter printed for the customer
or any infringement of trade marks, copyright, patent
or design. Where such instances occur, the customer will
be given a full refund for the order.
It is the responsibility of the customer to ensure that
all material presented for photography, printing, copying,
duplicating or any other form of reproduction is free
from any third party claims for breach of copyright or
license.
Angel Digital is not responsible for the care and handling
of any prints once received by the customer. Angel Digital
is not liable for damage caused by third parties.
Angel Digital adds a light fixative spray to all canvas
prints. If the customer requires further protection, this
must be carried out by the customer at the discretion
and risk of the customer.
Life expectancy and performance of any canvas printing
is based on manufacturers claims.
Angel Digital is not liable for any deviation in quality
or consistency of printed images, media & frames.
Errors and omissions excepted. |
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